Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Scheduled Maintenance – Developer Portal

Incident Report for Sprinklr

Resolved

The scheduled maintenance for the Developer Portal has been completed successfully, and the portal is now available on the new platform.No impact to Sprinklr applications or customer-facing services was observed.

Thank you for your patience and understanding.
Posted Oct 13, 2026 - 07:16 UTC

Investigating

Hi Team,

As part of our ongoing commitment to platform reliability, we will be conducting a scheduled maintenance activity for the Developer Portal.

Scheduled Change Window: Sunday, 11-Oct-2026 at 11:30 AM IST
Expected Duration: Approximately 30 minutes

During the maintenance window, dev.sprinklr.com will be unavailable for approximately 30 minutes as we migrate the Developer Portal to the new Redocly platform. This activity is limited to the Developer Portal and will not impact Sprinklr applications or customer-facing services.

Our engineering teams will closely monitor the activity and respond immediately to any unforeseen issues.

Thank you for your understanding as we continue to enhance our platform reliability.

In case of any issues, please reach out to support@sprinklr.com.
Posted Oct 05, 2026 - 11:22 UTC
This incident affected: Sprinkr API (America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15), EMEA (Prod16), EMEA (Prod17), EMEA (Prod18), APAC (Prod4), APAC (Prod11), EMEA (Prod19), America (Prod12), EMEA (Prod21)).