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Breakage in Facebook workflows due to a recent Meta update

Incident Report for Sprinklr

Investigating

Hi All,

We are currently experiencing issues with Facebook workflows due to a recent Meta platform update. The impact includes fetching posts via comments (especially dark posts), Facebook profile creation and updates, and Facebook comment retrieval across all environments.

Our Engineering team is actively working with Meta on a resolution and will provide further updates as they become available.
Posted Jun 05, 2026 - 07:43 UTC
This incident affects: Facebook (APAC (Prod4), APAC (Prod11), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15), America (Prod), America (Prod6), America (Prod2), America (Prod8), EMEA (Prod16), EMEA (Prod17), EMEA (Prod18), EMEA (Prod19), America (Prod12), EMEA (Prod21)).