Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Prod2 – Listening Data Fetching Service Down

Incident Report for Sprinklr

Resolved

Hi Team,

This is to inform you that the issue with Listening Data Fetching Services is resolved. The services are stable and should be functioning as expected.

Thank you for your patience and understanding. Please feel free to reach out to Sprinklr Support in case of any queries
Posted Jun 29, 2026 - 16:27 UTC

Investigating

We are currently investigating an issue impacting the Listening injections Service in the Prod2 environment. As a result, new listening data is currently not being fetched.

Our engineering team is actively working to identify the root cause and restore the service as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Posted Jun 29, 2026 - 14:31 UTC
This incident affected: Sprinklr Service (America (Prod2)).