Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Prod15 Down

Incident Report for Sprinklr

Resolved

This incident has been resolved.
Posted Mar 02, 2026 - 05:53 UTC

Update

Hi Team,

The issue impacting the Prod 15 platform has now been fully resolved.

The platform is up and running, and all services have been restored successfully. Necessary validations and health checks have been completed to ensure system stability. At this time, no further impact is observed.

We will continue to closely monitor the platform for some time to ensure consistent performance and prevent any recurrence.

Thank you for your patience and support throughout this incident.
Posted Mar 02, 2026 - 05:52 UTC

Investigating

Hi Team,

We are currently observing that the Prod 15 platform is down and services are not accessible.

The team has started investigating the issue on priority and is actively checking all related components to identify the root cause. We are working to restore the platform as quickly as possible.

We will share the next update shortly or once services are fully restored.

Appreciate your patience and support.
Posted Mar 02, 2026 - 05:32 UTC
This incident affected: Cloud Hosting Provider (EMEA (Prod15)).