The increased traffic on Twitter that was causing intermittent API errors has now subsided. All services are operating normally.
Thank you for your patience.
Posted Apr 27, 2026 - 14:37 UTC
Monitoring
We are currently observing increased traffic on Twitter, which may result in the following message for some users:
"We are currently experiencing a disruption with this channel API. Please re-try in a few minutes. If this error persists, please contact support@sprinklr.com"
This indicates that the service is temporarily handling a high volume of requests. Users may experience delays or intermittent access. We recommend retrying after a short period.
We are monitoring the situation and will provide updates as needed.
Thank you.
Posted Apr 20, 2026 - 18:03 UTC
This incident affected: X (America (Prod2), America (Prod), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15), EMEA (Prod16), EMEA (Prod17), EMEA (Prod18), APAC (Prod4), APAC (Prod11), EMEA (Prod19), America (Prod12), EMEA (Prod21)).