Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance

Hotline Services Maintenance

Incident Report for Sprinklr

Resolved

This incident has been resolved.
Posted May 18, 2026 - 11:42 UTC

Monitoring

Hi Team,

Please note that our hotline numbers are currently under maintenance and may be temporarily unavailable for some time.

During this period, we request you to please reach out to us via email for any support or urgent assistance:

Standard Customers: tickets@sprinklr.com
Platinum Customers: platinumtickets@sprinklr.com

Our teams are actively working on the maintenance activity and services will be restored at the earliest.

We appreciate your patience and understanding, and apologise for any inconvenience caused.
Posted May 11, 2026 - 15:05 UTC
This incident affected: Sprinklr Service (America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15), EMEA (Prod16), EMEA (Prod17), EMEA (Prod18), APAC (Prod4), APAC (Prod11), EMEA (Prod19), America (Prod12), EMEA (Prod21)).
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