Normal Operations

Degraded Operations

Partial Outage

Outage

Under Maintenance

Voice Connect Certificate Renewal

Incident Report for Sprinklr

Resolved

Following the successful completion of the Voice Connect certificate renewal, we have observed no issues during the post-renewal monitoring period.

All services are operating normally.

If you experience any issues or require assistance, please write to platinumtickets@sprinklr.com.

Posted Jul 11, 2026 - 14:34 UTC

Update

The Voice Connect certificate renewal has been successfully completed from our end.
The renewed certificate continues to chain to the trusted SSL.com Root CA, ensuring continued trust and secure TLS connectivity for environments that rely on standard public trust stores.
If you experience any issues or require assistance, please write to platinumtickets@sprinklr.com.

Posted Jul 11, 2026 - 05:37 UTC

Monitoring

The Voice Connect certificate renewal for Mexico is currently in progress.
We will keep you informed on the progress and share a confirmation once the certificate renewal has been successfully completed.
If you experience any issues or require assistance, please write to platinumtickets@sprinklr.com.

Posted Jul 11, 2026 - 03:34 UTC

This incident affected: Voice Connect (America (Prod), America (Prod2)).